Privacy Policy

SportsBug Privacy Policy

Effective Date: August 1, 2025
Last Updated: August 1, 2025

Your Privacy Matters to Us

At SportsBug, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or use our services. We believe in transparency, so we've written this policy in plain language to help you understand your rights and our practices.

Information We Collect

Information You Provide to Us

We only collect personal information that you voluntarily share with us, such as:

• Account registration information including your name, email address, and contact details
• Contact form submissions when you reach out to us with questions or requests
• Service registration data when you sign up for our offerings
• Communication records from emails, phone calls, or other interactions with our team

We never collect personal information through hidden methods or without your knowledge.

Information Collected Automatically

When you visit our website, our systems automatically collect certain technical information to help us provide better service and maintain security:

• IP Address: Your internet connection's unique identifier, which helps us understand general geographic regions of our visitors and detect potential security threats
• Browser Information: Details about your web browser (Chrome, Safari, Firefox, Edge, etc.) to ensure our website works properly across different platforms
• Device Information: Your operating system (Windows, Mac, iOS, Android, etc.) to optimize your browsing experience
• Website Usage Data: Which pages you visit, how long you stay, and where you came from, helping us improve our website's design and content
• Referral Information: The website you visited before      coming to ours, which helps us understand how people find our services

This information is collected purely for technical and security purposes and cannot identify you personally.

How We Use Cookies

What Are Cookies?

Cookies are small text files that our website places on your device to remember information about your visit. Think of them as digital bookmarks that help our website recognize you and provide a better experience.

Types of Cookies We Use

Essential Cookies (Session Cookies) These temporary cookies are necessary for our website to function properly. They help us remember that you're logged in as you navigate between pages and are automatically deleted when you close your browser. Without these cookies, you would need to log in again on every page you visit.

Analytics Cookies (Persistent Cookies) These cookies help us understand how visitors use our website by collecting anonymous information about page visits, time spent on pages, and user navigation patterns. This data helps us improve our website design and content to better serve your needs. These cookies remain on your device for a set period to track patterns over multiple visits.

Your Cookie Choices

You have complete control over cookies on your device. You can:

• Accept all cookies for the best website experience
• Disable cookies through your browser settings, though some website features may not work properly
• Delete existing cookies at any time through your browser
• Set your browser to notify you when cookies are being placed

To manage cookies, visit your browser's settings or help section for specific instructions.

How We Use Your Information

Primary Uses

We use your information exclusively for legitimate business purposes:

• Service Delivery: Providing the services you've requested and managing your account
• Customer Support: Responding to your inquiries, troubleshooting issues, and providing assistance
• Communication: Sending you important updates about our services, policy changes, or security notifications
• Website Improvement: Analyzing usage patterns to enhance our website's functionality and user experience
• Security: Monitoring for suspicious activity and protecting against cyber threats

What We Don't Do

• We never sell your personal information to third parties
• We don't share your data with external companies for their marketing purposes
• We don't use your information for purposes beyond what we've described here
• We don't send unsolicited marketing emails unless you've opted in

Information Sharing and Disclosure

When We May Share Information

We only share your information in these limited circumstances:

With Your Consent: When you explicitly authorize us to share specific information with third parties.

Service Providers: We may share information with trusted companies that help us operate our website and provide services, such as web hosting providers, email services, or technical support. These companies are contractually required to protect your information and use it only for the services they provide to us.

Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the unlikely event that SportsBug is sold, merged, or acquired, your information may be transferred as part of that transaction, but it will remain subject to the privacy protections described in this policy.

What We Never Share

• Personal information for marketing purposes
• Individual browsing habits or personal details with advertisers
• Account information with unauthorized parties
• Any information that could personally identify you without a valid legal reason

Data Security

How We Protect Your Information

We take data security seriously and implement multiple layers of protection:

Website Security:

• HTTPS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols
• Secure Servers: Our systems are hosted on secure, monitored servers with restricted access
• Regular Security Updates: We consistently update our systems with the latest security patches

Access Controls:

• Limited Access: Only authorized personnel can access personal information, and only when necessary for their job functions
• Strong Authentication: Our staff use secure login procedures and multi-factor authentication
• Regular Training: Our team receives ongoing cybersecurity training to recognize and prevent threats

Monitoring and Response:

• 24/7 Monitoring: Our systems are continuously      monitored for suspicious activity
• Incident Response: We have procedures in place to quickly respond to any potential security issues
• Regular Audits: We conduct periodic security assessments to identify and address vulnerabilities

Your Role in Security

While we work hard to protect your information, your security also depends on your actions:

• Use strong, unique passwords for your accounts
• Don't share your login credentials with others
• Log out of your account when using shared computers
• Report any suspicious activity to us immediately

Your Privacy Rights and Choices

Access and Control

You have several rights regarding your personal information:

Access: You can request a copy of the personal information we have about you.

Correction: If any information we have is incorrect or incomplete, you can ask us to update it.

Deletion: You can request that we delete your personal information, subject to certain legal and business requirements.

Portability: You can request your data in a format that allows you to transfer it to another service provider.

Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided in the "Contact Us" section below. We'll respond to your request within a reasonable timeframe and may ask you to verify your identity to protect your privacy.

Third-Party Links and Services

External Websites

Our website may contain links to other websites that we believe might be useful or relevant to you. However, we want to be clear that:

• We have no control over external websites
• We are not responsible for their privacy practices, content, or security measures
• Each website has its own privacy policy and terms of use
• Linking to a site doesn't mean we endorse their practices

Important: Always review the privacy policies and terms of service of any external websites you visit. Just because we link to another site doesn't mean they follow the same privacy and security standards that we do.

Children's Privacy

Our Commitment to Protecting Children

SportsBug is committed to protecting children's privacy and complies with the Children's Online Privacy Protection Act (COPPA). Our services are designed for users who are at least 13 years old.

We Do Not Knowingly Collect Information from Children Under 13:

• Our website and services are not intended for children under 13
• We do not deliberately collect, use, or store personal information from anyone under 13
• If we discover that we have inadvertently collected such information, we will immediately delete it from our systems

For Parents and Guardians: If you believe your child under 13 has provided us with personal information, please contact us immediately using the information in the "Contact Us" section. We will investigate the matter promptly and take appropriate action to remove any such information from our systems.

International Users

Data Transfers

SportsBug is based in the United States, and your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.

We ensure that any international data transfers comply with applicable privacy laws and that your information receives adequate protection regardless of where it is processed.

Changes to This Privacy Policy

How We Handle Updates

We may periodically update this Privacy Policy to reflect:

• Changes in our business practices
• New legal requirements or regulations
• Improvements to our services or website
• Enhanced privacy protections

Notification of Changes

When we make significant changes that affect how we collect, use, or protect your personal information:

• We will post a prominent notice on our website before the changes take effect
• We may also send you an email notification if we have your email address
• The "Last Updated" date at the top of this policy will be revised

We encourage you to review this Privacy Policy periodically to stay informed about how we're protecting your information.

Contact Us

Questions or Concerns

If you have questions about this Privacy Policy, concerns about how we handle your information, or want to exercise your privacy rights, we're here to help.

Contact Information:

• Email: [privacy @ sportsbug.com]

What to Include in Your Message:

• A clear description of your question or request
• Your contact information so we can respond
• Any relevant account information (we may ask you to verify your identity)

We typically respond to privacy-related inquiries within 5-10 business days.

Effective Date and Legal Information

This Privacy Policy is effective as of August 1, 2025, and will remain in effect until updated. This policy is governed by the laws of [State/Jurisdiction], and any disputes will be resolved in accordance with those laws.

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.